FREQUENTLY ASKED QUESTIONS

Thanks for your interest in Eastlake Athletic Club! We’re here to help you and answer any questions you might have about our clubs, your membership and our services. If you need assistance beyond what is covered in these FAQs, feel free to give us a call or send us a message!

Since students receive a discounted membership, they cannot add dependents. However, if a student has a spouse or child who would like to join on the account at the $19 add-on dependent price, we can change the primary account holder to a standard $29 and merge the memberships. Each additional add-on is only $5/month.

If you’re unsure about your tennis ability level, don’t worry! Simply contact our Director of Tennis, Jon Bemisderfer, at jonb@eastlakeclubs.com to schedule a free, no-commitment evaluation.

Eastlake members pay significantly less for all drills, court time and events. We also offer a pre-pay discount on our Junior Tennis Programs and a sibling discount for multiple players from same family!

Nope, you don’t need to be a member to play tennis at Eastlake. We offer both member and nonmember pricing. However, as a member you’ll enjoy a discount and have access to all Eastlake amenities!

To sign up for private tennis lessons, simply contact our Director of Tennis, Jon Bemisderfer, at jonb@eastlakeclubs.com. If you know one of our other tennis coaches, you can also contact him or her directly.

We understand things sometimes happen that are beyond your control. If you need to cancel your tennis lesson or court time, please do your best to let us know at least 24 hours prior to your time slot.

We’re glad you’re interested in the great sport of tennis! We offer a variety of tennis programs for both juniors and adults who are just starting out. Our junior programs feature different levels that include a mixture of beginner-advanced players who are divided accordingly. For adults, we offer a Play Fast introductory course periodically throughout the year. Adults are also welcome to participate in our leveled Open Drills. Feel free to contact our Tennis Director, Jon Bermisderfer, at jonb@eastlakeclubs.com to learn more about our beginner tennis programs!

We’re glad that your child is interested in tennis! We offer a variety of junior tennis programs that are customized for youths of all ages and skill levels. Typically your child will be placed into an age group, and then enter one of the courses offered within that group based on his or her tennis skill level. That said, every child is unique. It’s important to us that your child is in the class that will benefit him or her the most. Feel free to contact us to learn more about our Junior Tennis programs!

A membership to Eastlake gives you access to all the amenities of the club, including tennis! Members pay member (discount) pricing on all tennis programming, events, court time and lessons. A Junior Tennis membership is the only stand-alone category due to age limits on using the fitness facilities. If you have more questions about our memberships, please contact us!

Individual memberships start at $29/month with an additional one-time enrollment fee of $25. This gives you access to all 10 locations and all Eastlake amenities, including free tanning, group fitness classes, sports facilities, free child care (at most locations), and much more! Key fobs for 24-hour access are available for a one-time purchase of $10. We also offer discount membership options for students, seniors, couples, families and businesses. Stop by any of our locations or contact us at admin@eastlakeclubs.com to learn more about our memberships!

After your annual contract is completed, simply stop in at any of our locations and fill out a cancellation form.

Signing up for an Eastlake membership is easy! Just bring yourself and whatever form of payment you would like to use (cash, card, routing number) plus identification to any of our locations! We’re also in the process of offering online membership registrations for your convenience. If you have any questions about how to become an Eastlake member, feel free to give us a call at 574-264-0611!

Our staffed hours are different for each location. Visit here to view the staffed hours, amenities and contact information for each of our 10 fitness centers.

Eastlake offers a variety of personal training programs that are customized specifically to help you meet and exceed your individual fitness goals.The rates for these programs depend on many factors, including the number and duration of your training sessions. More information about our personal training programs, including rates, are available here. If you have any questions about our personal training options, or would like to schedule a free one-on-one consultation, feel free to contact us!

Most of our group fitness classes are included in your Eastlake membership. Specialty classes sometimes cost extra due to additional training and certification expenses that our instructors pay out of pocket to attain in order to stay knowledgeable and up-to-date on the latest class trends and materials.

Of course! Just give us a call during staffed hours to update your payment information.

We currently do not have a pool at any of our locations.

Absolutely! A full list of all Eastlake locations including amenities, staffed hours and contact information is available here.

You bet! One Eastlake membership gives you access to all 10 fitness centers in Northern Indiana 🙂

If you’re not paying for your annual membership in full, we require a debit/credit card or checking account number on file to secure your monthly billing.

Call the club or check here to see if your company is on our corporate list for additional discounts.

You’ll enjoy a 10% discount if you pay in full, but we offer monthly payment options as well. Visit our membership page, give us a call or stop in to any of our locations to learn more about our various membership options and rates!

Eastlake Athletic Club is proud to be the largest, family-owned network of fitness centers in Northern Indiana! In addition to access to 10 locations, you’ll also enjoy a wide variety of group fitness classes, free child care, free tanning, indoor sports facilities, and much more. Each location is unique, so we encourage you to explore them all to see which amenities are right for you. Feel free to stop into our main location at 3400 Henke Street in Elkhart to learn more about what sets Eastlake Athletic Club apart from all the other gyms!

We provide shower towels upon request at our main Elkhart fitness center, located at 3400 Henke Street. We provide small sweat towels for your hands and face at all 10 fitness centers.

Guests are can purchase a day-pass to any of our fitness centers for $10. If he/she decides to sign up for that month, we’ll credit their account $10 off their first month. Also be sure to follow us on Facebook to stay-up-date about our upcoming deals and membership events!

 

Nope! Your Eastlake membership comes with absolutely no annual or hidden fees 🙂

As a member, you have 24-hour access to all of our locations except Eastlake Elkhart on Henke Road. You can find the hours for that location here.

Eastlake Athletic Club is proud to offer a wide and diverse selection of group classes designed to help people of all interests and walks of life meet and exceed their fitness goals. Visit here to view our easy-to-use, interactive group fitness schedule, learn about our many fitness classes, sign up for classes, and more!

All our locations are open 24 hours except Eastlake Elkhart, located at 3400 Henke Road. Visit here to view the staffed hours for each location.

All Eastlake memberships require a one-year contract. If you pay in full, after your annual contract is up, you can begin a new contract. If your contract is an electronic funds transfer account, your membership will become month-to-month after your contract is up. If you have any questions at all about Eastlake membership rates, feel free to visit here, give us a call or stop in to any of our locations!

Adding a dependent after your membership starts is simple. Stop in to any location with the person you want to add to your membership (must be over 14 years old) and we’ll have them fill out a liability form and attach them to your account. All dependents will be under the same contract terms as the primary. If you have any questions about adding a dependent to your membership, feel free to give us a call or stop in to any of our locations!

Changing your billing information is easy! Simply visit click ‘Member Login’ at top left side of this page and follow the steps to access your account and change your personal and billing information. We are also happy to assist you with these changes in person at any of our locations!

Due to several determining factors including weather, time of year, location and group fitness schedule, there’s unfortunately no good way to predict which time of day will be the busiest. That said, mornings and late afternoons tend to be slightly busier at most locations, but again, it varies day-to-day depending on a variety of factors. If you’re interested in learning more about a particular location, feel free to contact that location’s staff. You can find the contact information for each of our ten locations here.

Eastlake Athletic Club prides itself in running several special promotions throughout the year! Be sure to check out our membership tab and Facebook page often for details about our upcoming promotions and membership deals!

Of course! Our one month rate is $49. However, we certainly encourage you to consider a one-year membership for a better rate. You can learn more about our membership rates and options by visiting here. You can also give us a call or stop in at any of our locations.