Frequently Asked Questions2021-08-03T20:29:45+00:00


Thanks for your interest in Eastlake Athletic Club! We’re here to help you and answer any questions you might have about our clubs, your membership and our services. If you need assistance beyond what is covered in these FAQs, feel free to give us a call or send us a message!

Can a student membership have add-ons?2017-10-18T15:59:15+00:00

Since students receive a discounted membership, they cannot add dependents. However, if a student has a spouse or child who would like to join on the account at the $19 add-on dependent price, we can change the primary account holder to a standard $29 and merge the memberships. Each additional add-on is only $5/month.

I don’t know my tennis ability level. How can I find out what it is?2019-01-09T18:31:10+00:00

If you’re unsure about your tennis ability level, don’t worry! Simply contact our Director of Tennis, Devon Papas, at [email protected] to schedule a free, no-commitment evaluation.

What type of discounts are available to play tennis?2017-10-18T17:16:26+00:00

Eastlake members pay significantly less for all drills, court time and events. We also offer a pre-pay discount on our Junior Tennis Programs and a sibling discount for multiple players from same family!

Do I have to be a member to play tennis at Eastlake?2017-10-18T17:19:23+00:00

Nope, you don’t need to be a member to play tennis at Eastlake. We offer both member and nonmember pricing. However, as a member you’ll enjoy a discount and have access to all Eastlake amenities!

How do I sign up for private tennis lessons?2019-01-09T18:32:23+00:00

To sign up for private tennis lessons, simply contact our Director of Tennis, Devon Papas, at [email protected]. If you know one of our other tennis coaches, you can also contact him or her directly.

What’s your tennis cancellation policy?2017-10-18T17:26:03+00:00

We understand things sometimes happen that are beyond your control. If you need to cancel your tennis lesson or court time, please do your best to let us know at least 24 hours prior to your time slot.

I’m a tennis beginner. Where do I start?2019-01-09T18:32:59+00:00

We’re glad you’re interested in the great sport of tennis! We offer a variety of tennis programs for both juniors and adults who are just starting out. Our junior programs feature different levels that include a mixture of beginner-advanced players who are divided accordingly. For adults, we offer a Play Fast introductory course periodically throughout the year. Adults are also welcome to participate in our leveled Open Drills. Feel free to contact our Tennis Director, Devon Papas, at [email protected] to learn more about our beginner tennis programs!

What tennis class do I sign my child up for?2017-10-18T17:37:29+00:00

We’re glad that your child is interested in tennis! We offer a variety of junior tennis programs that are customized for youths of all ages and skill levels. Typically your child will be placed into an age group, and then enter one of the courses offered within that group based on his or her tennis skill level. That said, every child is unique. It’s important to us that your child is in the class that will benefit him or her the most. Feel free to contact us to learn more about our Junior Tennis programs!

How does a tennis membership work?2017-10-18T17:40:48+00:00

A membership to Eastlake gives you access to all the amenities of the club, including tennis! Members pay member (discount) pricing on all tennis programming, events, court time and lessons. A Junior Tennis membership is the only stand-alone category due to age limits on using the fitness facilities. If you have more questions about our memberships, please contact us!

How much are memberships?2019-01-09T18:33:45+00:00

Individual memberships start at $29/month with an additional one-time enrollment fee of $25. This gives you access to all 15 locations and all Eastlake amenities, including free tanning, group fitness classes, sports facilities, free child care (at most locations), and much more! Key fobs for 24-hour access are available for a one-time purchase of $10. We also offer discount membership options for students, seniors, couples, families and businesses. Stop by any of our locations or contact us at [email protected] to learn more about our memberships!

How do I cancel my membership?2017-10-18T18:01:56+00:00

After your annual contract is completed, simply stop in at any of our locations and fill out a cancellation form.

How do I sign up for a new membership?2021-08-03T20:29:52+00:00

Signing up for an Eastlake membership is easy! Just click the “Become a Member” button at the top left side of the menu and follow the simple instructions. You can also activate your membership in person at any of our 15 locations. If you have any questions about how to become an Eastlake member, feel free to give us a call at 574-264-0611!

What are the staffed hours at your locations?2020-03-05T19:10:22+00:00

Our staffed hours are different for each location. Visit here to view the staffed hours, amenities and contact information for each of our 15+ fitness centers.

How much is a personal trainer?2021-08-03T20:29:52+00:00

Eastlake offers a variety of personal training programs that are customized specifically to help you meet and exceed your individual fitness goals.The rates for these programs depend on many factors, including the number and duration of your training sessions. More information about our personal training programs, including rates, are available here. If you have any questions about our personal training options, or would like to schedule a free one-on-one consultation, feel free to contact us!

Why do some of your classes cost extra and some are free?2017-10-18T19:23:13+00:00

Most of our group fitness classes are included in your Eastlake membership. Specialty classes sometimes cost extra due to additional training and certification expenses that our instructors pay out of pocket to attain in order to stay knowledgeable and up-to-date on the latest class trends and materials.

Can I update my credit card over the phone?2017-10-18T19:24:30+00:00

Of course! Just give us a call during staffed hours to update your payment information.

Do you have a pool at any of your locations?2017-10-18T19:26:33+00:00

We currently do not have a pool at any of our locations.

Do you have a list of all your locations?2017-10-18T19:28:53+00:00

Absolutely! A full list of all Eastlake locations including amenities, staffed hours and contact information is available here.

Can I use all locations with my membership?2020-03-05T19:11:29+00:00

You bet! One membership gives you access to all 15+ Eastlake locations!

Does my membership have to be debited?2017-10-18T19:31:59+00:00

If you’re not paying for your annual membership in full, we require a debit/credit card or checking account number on file to secure your monthly billing.

Do you have a corporate list?2016-12-22T03:15:26+00:00

Call the club or check here to see if your company is on our corporate list for additional discounts.

What do you offer with a membership that other gyms don’t?2020-03-05T19:12:25+00:00

Eastlake Athletic Club is proud to be the largest, family-owned network of fitness centers in Northern Indiana! In addition to access to 15+ locations, you’ll also enjoy a wide variety of group fitness classes, free child care, free tanning, indoor sports facilities, and much more. Each location is unique, so we encourage you to explore them all to see which amenities are right for you. Feel free to stop into our main location at 3400 Henke Street in Elkhart to learn more about what sets Eastlake Athletic Club apart from all the other gyms!

Do you provide shower towels?2020-03-05T19:13:00+00:00

We provide shower towels upon request at our main Elkhart fitness center, located at 3400 Henke Street. We provide small sweat towels for your hands and face at all 15+ fitness centers.

What is your guest policy?2019-04-17T17:44:09+00:00

Guests can purchase a day-pass to any of our fitness centers for $7. If he/she decides to sign up for that month, we’ll credit their account $7 off their first month. Also be sure to follow us on Facebook to stay-up-date about our upcoming deals and membership events!


Are there any other yearly fees?2017-10-18T15:44:06+00:00

Nope! Your Eastlake membership comes with absolutely no annual or hidden fees 🙂

Do I have 24-hour access to every location?2020-03-05T19:14:02+00:00

As a member, you have 24-hour access to all of our locations except Eastlake Elkhart on Henke Road, Eastlake Ares in Goshen, and Eastlake Warsaw. You can find the hours for those locations here.

What group fitness classes do you offer?2019-01-09T18:42:29+00:00

Eastlake Athletic Club is proud to offer a wide and diverse selection of group classes designed to help people of all interests and walks of life meet and exceed their fitness goals. Visit here to view the group fitness calendars for each of our locations that offers classes.

Are you open 24 hours?2020-03-05T19:14:56+00:00

All of our locations are open 24 hours except Eastlake Elkhart, Eastlake Ares and Eastlake Warsaw Visit here to view the staffed hours for each location.

Is there a membership contract?2017-10-25T16:27:39+00:00

All Eastlake memberships require a one-year contract. If you pay in full, after your annual contract is up, you can begin a new contract. If your contract is an electronic funds transfer account, your membership will become month-to-month after your contract is up. If you have any questions at all about Eastlake membership rates, feel free to visit here, give us a call or stop in to any of our locations!

How do I add dependents to an existing contract?2021-08-03T20:29:52+00:00

Adding a dependent after your membership starts is simple. Stop in to any location with the person you want to add to your membership (must be over 14 years old) and we’ll have them fill out a liability form and attach them to your account. All dependents will be under the same contract terms as the primary. If you have any questions about adding a dependent to your membership, feel free to give us a call or stop in to any of our locations!

How do I change billing information?2021-08-03T20:29:52+00:00

Changing your billing information is easy! Simply click ‘Member Login’ at top left side of this page and follow the steps to access your account and change your personal and billing information. We are also happy to assist you with these changes in person at any of our locations!

What are your busy hours?2020-03-05T19:15:40+00:00

Due to several determining factors including weather, time of year, location and group fitness schedule, there’s unfortunately no good way to predict which time of day will be the busiest. That said, mornings and late afternoons tend to be slightly busier at most locations, but again, it varies day-to-day depending on a variety of factors. If you’re interested in learning more about a particular location, feel free to contact that location’s staff. You can find the contact information for each of our 15+ locations here.

Can I go month to month payments?2017-10-25T16:56:05+00:00

Of course! Our one month rate is $49. However, we certainly encourage you to consider a one-year membership for a better rate. You can learn more about our membership rates and options by visiting here. You can also give us a call or stop in at any of our locations.



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